Terms & Conditions

1Acceptance of Terms

By accessing, deploying, subscribing to, or registering accounts on the MR Facility web console, supervisor dashboard, employee mobile applications, or biometric attendance hardware interfaces, you acknowledge that you have read, understood, and agreed to be bound by these Terms & Conditions. If you are accepting on behalf of a company or entity, you represent that you possess the full legal authority to bind that entity.

2Scope of Services

MR Facility delivers integrated facility management software modules including, but not limited to:

• Centralized employee records for white-collar management and blue-collar frontline workers.
• Facial recognition identity verification and GPS geofence-bound attendance recording.
• Automated payroll calculation syncing verified shifts, overtime, and leaves.
• Multi-site command hub, facility zone allocations, and supervisor workflows.
• Operational task management, SLA inspection checklists, and proof-of-work photo validation.

3Client Responsibilities & Labor Compliance

Client organizations are solely responsible for:

• Personnel Consents: Ensuring that all employees, contractors, and frontline staff have provided necessary informed consent for facial biometric verification and location-based check-in under applicable national and local labor regulations.
• Credential Security: Maintaining the strict confidentiality of super admin, supervisor, and portal login credentials.
• Lawful Utilization: Ensuring that the platform is deployed strictly for lawful operational oversight and not for unlawful surveillance or harassment.

4Intellectual Property Rights

The MR Facility software, UI design systems, source code, underlying algorithms, logos, and documentation are the exclusive intellectual property of TOT Hygiene Private Limited and its technology licensors. Clients receive a revocable, non-exclusive, non-transferable enterprise license solely for internal facility operations during the term of subscription.

Client retains all exclusive right, title, and interest in and to all proprietary customer data uploaded or generated within their dedicated account database.

5Availability, Maintenance & Uptime

We strive to deliver 99.5% platform availability across our core services. Scheduled maintenance will be announced in advance through platform announcements. We are not liable for transient network disruptions caused by telecommunication outages, client hardware malfunctions, or third-party cloud infrastructure failures beyond our reasonable control.

6Limitation of Liability

To the maximum extent permitted by applicable law, TOT Hygiene Private Limited and its affiliates shall not be liable for indirect, incidental, punitive, or consequential damages resulting from operational interruptions, loss of business records, or payroll miscalculations arising from inaccurate manual inputs provided by the client organization. Our total aggregate liability under this agreement shall not exceed the subscription fees paid by the client in the three (3) months preceding the claim.

7Governing Law & Jurisdiction

These Terms & Conditions shall be governed by and construed in accordance with the laws of India. Any legal dispute, arbitration, or proceeding arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the competent courts in India.